Position: Intelligent Automation Manager

Intelligent Automation Manager

Employment type: Permanent
Location: London (hybrid working)
Salary: £60-75K
Recruiter: Marni Yorke & Maisha Miah

Morpheus are partnered with a Global leading Software Engineering Consultancy who are looking for an Intelligent Automation Manager. You will join a highly motivated team and will be working on a modern solution for our existing client. We are looking for technology experts who want to make an impact on new business by applying best practices and taking ownership.

Responsibilities:

  • Develop high-level requirements and work with Design, Technical and QA teams on their details Identify automation opportunities by analysing processes and assessing feasibility for automation (this includes a wide variety of automation technologies such as RPA, IQ Bots, Process mining, BPM tools and Conversational AI).
  • Analyse, understand, and document business processes in detail for the purpose of Automation deployment.
  • Analyse and understand the current state of the process (as is process map) and documenting relevant information needed to determine automation potential – Process steps, number of applications involved, volumetric, process interdependencies, exceptions. In case of customer facing journeys, they need to be mapped as part of a conversational flow document.
  • Design processes and create business cases to define the Return on investment and other key financial and non-financial metrics.
  • Manage solution scope, detect, and track changes. Manage requirements related conflicts and issues up to resolution.
  • Manage a team, support and aiding

Requirements (hard skills requirements):

  • Practical consulting and management experience
  • Bachelor’s degree in a technical field or equivalent experience building/shipping technical products
  • <5+> years of in consulting experience with direct product ownership
  • Design processes and create business cases to define the Return on investment and other key financial and non-financial metrics.
  • Experience building products with a demonstrated ability to drive product planning, development launch

Desirable (hard skills):

  • Understanding of RPA Tools
  • Knowledge of requirements management tools (JIRA and Confluence).
  • Knowledge of prototyping tools
  • IT industry experience: including collaboration with clients abroad
  • Experience in business analysis or product management: including defining solutions from idea to
  • Hands-on experience in some of the following areas: Implementation of Agile methodologies or robotics tool-specific methodologies
  • Knowledge of relational databases and web services
  • Data and information security
  • Understanding of databases and SQL
  • Domain expertise: Airline Payment & Ticketing, Financial Reconciliation, Airline Systems Integration, Voucher Management, Amadeus XPP

What’s in it for you?

  • Career growth opportunities
  • Friendly collaborative teams and enjoyable working environment
  • Professional skills development and training programs
  • End of year bonus up to 15%
  • Pension
  • State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions

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